Satisfaction Survey Form – Mesilla Valley Regional Dispatch Authority

Please take our Survey

If your call was 9-1-1, was your call answered promptly within 10 seconds or less?*

If your call was 9-1-1, and the answer to the previous question is no, approximately how long did it take for your phone call to get answered?

Was the location of your incident determined in a quick, accurate manner and repeated back to you at least one time during the call?

How Courteous and polite was the 911 Professional while asking required questions to determine the nature of the call? please rate the courtesy of the 911 Professional based on 5 star being "very courteous and polite" to 1 stars being "not courteous or polite".

Our Goal as a 911 Dispatch Center is to confidently assist you in the most considerate manner. Do you agree that your 911 Professional was considerate and respectful during the process and are you confident in his/her ability to assist you in the future?

In the space below, please provide any additional comments or information relevant to your call or the 911 Professional that assisted you. Please try and include date, time and location of the call placed if you would like your specific call reviewed.

Would you like to be contacted regarding your call?

First Name

Last Name

Email *

Phone Number

Comment

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